Project Management
Case Study 1
Project Scope:
- Created and managed a Project Management Office for a $7 Bln large Canadian organization.
- The scope, methodology and achievements are briefly explained below:
Environment: MS Project server, SharePoint, MS Office & Project Methodology (Prosci, & PMBOK)
Achievements: Established the ‘Project Excellence Server’ Application to streamline the program management processes and created a central repository for the entire organization about project details.
Case Study 2
Project Scope:
- To establish and institutionalize the Project management office for a large Canadian organization (in consultation with Gartner advisory).
- The key mandate is to streamline project management processes,
- Tools and templates, phase gates, deliverables /documentation standards, communication & change control Protocols & Policy guidelines.
Methodology:
Step I
- Establish PMO scope, business goals and schedule
- Bench mark PMBOK to produce project design, deployment and change control standards
- Define portfolio management strategy adapting to changing business & IT envt.
Step II
- Establish Charters, Budgets and Resource Structures
- Develop and execute framework for stage gate reviews standards
- Create Framework to reduce project overruns and enhance delivery speed
Step III
- Produce Program level Risk analysis, Resource management, status reports.
- Create a central repository to track the document flow, progress status and achievements of all the organization's identified projects, issues & risks
Achievements:
- Real time project dashboard
- Desired Return on project investment
- Reduced Total cost of project ownership
Technology Strategy & Implementation
Case Study 1
For a large Canadian Public Organization
Scope: Create and implement a Transit Technology Strategy Roadmap
Business Goals:
- Budget estimation to meet Transit’s business needs
- Identify new technologies and tools to meet Business priorities and improve mobility
- Rationalize ongoing technology to support daily operations and service delivery
- Foundational technology required to address weaknesses and gaps
- Reduce the risk of service interruption
Methodology:
- Business Process Mapping (current & future)
- Analyze technology architecture, data centers, business applications
- Identify The key pain points and mitigation plan
- Evaluate technology solutions and conduct PoCs
- Create 360 degree Expectation management matrix
- Collaborate with citizen / employee / unions
- Leverage from other cities / benchmarking
Key Outcomes:
- Budget Estimation
- Integrated transit service delivery model describing how the transit services will be delivered
- Solution and integration recommendation
- Operating model outlining the structure, capabilities
- Roles needed for transit service delivery
- Governance model
Case Study 2
For a large Canadian Public Organization
Technology Project Implementation:
- Scope: Architecting and building a secured virtual private cloud to host critical transit applications, analytics and identity management solutions.
- Solution Integrators engagement include: Oracle Virtual Private Cloud, Wolfpaw Data Centers, Hurricane Electric for Internet solutions.
- Benefits: Achieved highest standard in Data Privacy, Security, Reliability and cost effectiveness.
Case Study 3
For a large Canadian Public Organization
- Scope: To implement a Mobile Data Terminals (MDT) solution integrated to the backend transportation Trapeze solution across the Disabled Adult Transit Service (DATS) fleet including Vehicle for Hire, Regional services and City vehicles to support over 1 million trips a year.
- Benefit: Trip planning, Fixed and on demand scheduling, Real time information to operators about customer trip schedules, turn by turn navigation, fare collection, with enhanced customer journey experience using IVR.
Case Study 4
For a large Canadian Public Organization
- Scope: To deploy a cutting edge GPS technology solutions (GPS LMU 4230, RFID card readers, proximity switches for data collection, Rexroth controller ) to standardize business process across the organization and integrate with major business solution such as SAP, PeopleSoft, M5, ESRI maps and Optiroute. project team size exceeds well over 100 stakeholders, impacting more than 7000 employees
- Benefits: Achieved technology rationalization objectives, Process harmonization, Turn by turn navigation
ERP and COTS Project Implementation (Commercially-off-the-shelf)
Case Study 1
For a large Canadian organization
- Scope: An organizational merger and acquisition necessitated to unify & integrate 4 different business entities across Canada with more than 2000 employees into a single business ERP solution and technology platforms
- Key Mandate: Technology Rationalization, Data Normalization, Business Rules & Process Harmonization and Optimal User Adoption
- Benefits: Achieved the program objective of seamless integration of business process, data and BI -“One Company, One Solution, and One Process”. The ERP solution facilitated business transactions over $1 .5 Billion revenue. Reduced the Total Cost of Ownership by more than 150 %
Case Study 2
Stabilization & optimization of the ERP system for a large Canadian organization
Backdrop: Post ERP deployment the organization encountered massive business disruption, functional failure & instability. The leadership mandated for an immediate turnaround project.
Scope:
- Restoration of the business operations and stabilization post ERP implementation
- Data Migration, stabilization and Optimization of the ERP solution
- Designing a business intelligence solution for effective analytics & decision making
Technology Environment:
- M3 Infor ERP, SQL DB, Tableau, Infinium, Kronos, WebLogic, MS Project Server 2012, SharePoint 2010, MS Office 2012
Achievements:
- Consolidated IT budget reduced the Total cost of Ownership by 55%
- Aligned & centralized the interfaces that reduced process redundancy and improved productivity by 35%
- Improved the total spending on infrastructure cost by 47% through cloud-based architecture & web services.
Case Study 3
Scope : Business merger between two large matrix organizations in terms of Culture, People, Processes, and Technology / Infrastructure necessitated the integration between 2 ERP systems M3 Infor and SAP
- Technology Infrastructure & Process Harmonization across two organizations
- Process & data gap resolution & Data Integration
- Legacy Data conversion & Migration using ETL process
- Alignment & Integration across all secondary applications such as:
- Warranty web claim,
- Demand planning,
- Caterpillar interfaces for order integration,
- CRM etc.
Environment: M3 Infor ERP, SAP R/3, Infinium, Kronos, MS Project SharePoint 2010, Office 2012
Methodology:
- Realizing Program goals through Scope, Schedule and Budget Control
- Risk and Change control, Stakeholder Management
- Delivery management and Process harmonization
- Quality, SDLC, Phase gate reviews,
- Implementations & Project Closure
Achievements:
- Workforce integration and process harmonization.
- Institutionalized and optimized the demand planning process with centralized sourcing.
Case Study 4
Stabilization and Optimization of Equipment ERP solution
Scope: Mandated to salvage the post go-live ERP project with zero data loss just after 18 days of implementation due to functional / technical failure that caused significant business disruption.
Achievement:
- Hailed as one of the best transformation projects by the client.
- Zero data loss during the migration / stabilization phase
- Achieved 95% correction rate of all erroneous transactions
Case Study 5
COTS Project Implementation
Scope:
- Design & Implement digital pen technology applications to improve field to cash lead time
- Deployment of Fleet management & Condition Monitoring technology
- An end to end software development project to optimize the service operational excellence for all energy, power system & mining customers to deploy various technologies such as Digital Pen, OCR to integrate mechanic’s field data with ERP to reduce 90 days from the invoicing /AR cycles replacing legacy systems
- To deploy GPS Technologies and Caterpillar Condition based Monitoring system to increase customer revenue by 25-30%.
Environment: M3 Infor ERP, Infinium, Kronos, SharePoint, Digital Pen, OCR, Visionlink, ProductLink (Caterpillar), MS Project & office
Key Highlights:
- Satellite Monitoring for access instant vehicle location, Tracking / Mapping Capabilities for Speed monitoring , Vehicle Diagnosis Capabilities.
- Batch entry of field technician’s time into Kronos automated maintenance schedule
- Generate automated work request , process work orders and invoicing
- Condition based monitoring using data from Visionlink (Sitech), ProductLink, fluid analysis, technician inspections tools
- Employee productivity analysis
Achievements:
- Reduction of 90 days of lead time from the invoicing /AR cycles
- The successful deployment of GPS Technologies and Caterpillar Condition based Monitoring system (level 1-5 ACCESS, ANALYZE, INFORM, ADVISE, MANAGE) increased customer revenue by 32%
Supply Chain Services & Digital Transformation
Case Study 1
Supply Chain Solution Services for a large Global Equipment & Engineering organization:
Scope: Implement supply chain solutions and process optimization to help maintain the leadership position a world leading equipment dealer
Result:
- Implemented an integrated cloud based supply chain solution to “streamline sales forecast to cash cycle” to reduce the sales lead time by 100 days ( from 300 to 200 days) and improved order fulfillment from its own inventory by 25% (200 to 120 days), resulted in ROI for this project was less than 14 months.
- Institutionalize centralized sourcing ny optimizing vendor base from 10000 to 7300 resulted in $18 million savings on a spend of $300 million. Improvement on the fill rate (74% to 88%), 29%+ emergency purchase reduction (54% to 25%), inventory turns improvement and an enhanced customer satisfaction improvement (44% to 67%).
- Helped to invoice correct amounts for all outbound shipments to all customers.
- Achieved better rate with transportation companies.
- Increased lost revenue to the tune of 3 Million $ every year
Case Study 2
Scope:
- Parts Supply Chain Delivery Note optimization
- Automation of excess Parts Return to Caterpillar
- Auto Freight Charge Calculation
- Regional Demand
- Dynamic Printer
- LWM Navigation
- Warehouse optimization with RF Gun technology
Environments & Tools: M3 Infor ERP, Motorola RF Guns, WebLogic, MS Office, Project, Visio, SharePoint
Methodology:
- Transformed and re-engineered the Supply Chain processes changing the 80 old year tradition by deploying a host of state-of-the-art technologies across sourcing, transportation, warehousing and branch operations to make it agile & customer centric impacting more than 15000 stakeholders
- Established PMBOK based project management methodologies to manage end to end project lifecycle, schedule, risks, work plans and time-based deliverables
- Established project issue prioritization and resolution matrix
- Requirement analysis workshops to define the process, data flow, data ownership and frequency of data transfer for data mining
- Established data extraction rules, facilitated SCRUM framework to remain creative and responsive to changing requirements
- Executed & supervised the stakeholder plan, communication plan, presentations, sponsorship roadmap, coaching plan, training plan, resistance management plan
- Steering committee and stakeholder presentations across branch personnel using EVM methods
Achievements:
- Impacted vendor reduction from 10000 to 7300 & centralized sourcing that resulted in $18 million savings on a spend of $300 million.
- Improvement on the fill rate (74% to 88%), 29%+ emergency purchase reduction (54% to 25%), inventory turns improvement and an enhanced customer satisfaction improvement (44% to 67%). Overall this initiative has benefited the organization to the tune of $100Million during 2015
- Helped to invoice correct amounts for all outbound shipments to all customers
- Achieved better rate with transportation companies.
- Increased lost revenue to the tune of 3 Million $ every year
Software Development Lifecycle Management
Case Study 1
- Development and management of an end to end business application with supply chain integration, payment gateways and social media integration (https://www.zingfiniti.com) for a premium Canadian brand with global presence and footprint across nine countries.
- Zingfiniti is headquartered in Canada, with subsidiaries and strategic alliances in other countries engaged in designing and selling high-end premium clothing, accessories and products to their global customers
Achievements:
- Established digital supply chain network connecting supply and demand across four countries including Canada, US, India, UK, through e-commerce and global network of stores
- Established a robust well integrated physical network of 100 multi brand retail stores across India.
Case Study 2
Scope: Deploy an enterprise architecture to unify & harmonize business processes across 4 wholly owned organizations across Canada with more than 2000 employees
- Designing & developing a customized ERP solution
- Deployment of the customized COGNOS based BI solution
- Change Management for enhanced user adoptions
Achievements:
- Successfully deployed the ERP solution across SMS Equipment business units in Canada & facilitated business transactions over $1 .5 Billion revenue.
- Achieved the program objective of seamless integration of business process, data and BI -“One Company, One Solution, and One Process”. Reduced the TCO by more than 150 %
- Led corporate communication across the organization at various levels