Powerful and effective cooperation lasting for years...

 

Our Offshore development center ( ODC ) model is designed to be more cost-effective than simple outsourcing project cost.

The team is managed by an onsite Project Leader or your delegate following your expectations and instructions.

Our ODC commercial structure  is simple where you just pay a fixed fee monthly with an agreement linked to one large project or a set of projects.

We conduct annual review cycle to adjust rates if needed, conduct performance evaluations, assess total quality and align the investment with your overall budgeting process, as would be done with any entity within the business.

It lets you truly operate the team as a natural extension of your own and gain more visibility and control over costs.

Key characteristics include:

  • A dedicated core team
  • A dedicated area or facility that houses your corporate brand and culture
  • A dedicated infrastructure (hardware, software aligned with your business)
  • A dedicated security policy that meets your requirements and regulations
  • A dedicated education and training program
  • A dedicated HR program
  • Team flexibility to scale up or down as needed without increasing costs or subverting the budget
  •   The ODC core team principle means that over time learning curves are shorter and time to market is faster
  • Flexibility in staffing allows rapid adjustments and keeps the work moving
  • Team learning and cultural integration, improves overall quality
  • Our team is better prepared for work; resource and capacity planning & demand is better understood
  • Knowledge transfer is better managed and executed, retained and used across the team and customer organization
  • Represented through an agreed governance and escalation model that involves senior management from both sides as final decision making authorities
  • Quarterly reviews to monitor ongoing work, make adjustments and ensure that the cultural mindset is being adopted and maintained
  • Annual review for joint strategic business and technology planning

Relationship Management

  • Clearly defined roles and rules of engagement to ensure consistent and frequent communication and collaboration from each side
  • Face time between key roles in each location (planned, quarterly visits each way are critical to the success of these relationships) 
  • Well defined communication processes to exchange important and needed information with stakeholders, i.e., weekly reports, corporate social media platform and so on

Performance Management

  • Defined measures and metrics that communicate value for the business not just software metrics; dashboard tracking approach is common
  • Common language definitions that are specific for this relationship, i.e. what do we mean when we say done? what does great look like for the relationship, for the project, for the business?
  • Defined processes for how knowledge is transferred/managed, how IP is handled